Privacy policy.

Effective Date: 05/07/2025

At Élan Atelier, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully.

1. Information We Collect

a) Personal Information

We collect personal information when you:

  • Book a consultation or service

  • Make a purchase

  • Fill out a form or sign up for updates

  • Contact us directly

This may include:

  • Full name

  • Email address

  • Phone number

  • Payment information (processed securely via Square)

  • Project/event details

b) Non-Personal Information

Automatically collected via cookies or analytics tools:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and payments

  • To provide and deliver services

  • To personalise your experience

  • To communicate updates or offers (if you opt in)

  • To improve our website performance and usability

3. Sharing Your Information

We only share your data with third parties as necessary to operate our business:

  • Payment processors (e.g. Square)

  • Booking platforms (e.g. Setmore)

  • Email marketing tools (for opted-in communications)

We do not sell, trade, or rent your personal information to others.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyse site traffic. By using our site, you consent to the use of cookies.

You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We take reasonable precautions to protect your data:

  • Secure servers and SSL encryption

  • Secure payment gateways

  • Limited access to personal data by authorised personnel only

While we do our best, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the UK GDPR and other applicable laws, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent at any time

To make a request, please email us at info@elanatelier.com.

7. Email Marketing

You will only receive marketing communications if you opt in. You can unsubscribe at any time using the link in the email footer.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, the updated version will be posted on this page with the revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Email: info@elanatelierdesign.com
Phone: 0044 208 058 3363
Website: www.elanatelierdesign.com